These Terms of Service (“Terms”) govern your access to and use of the websites, booking pages, services, products, and related content (collectively, the “Services”) operated by Rennick & Rennick LLC (“Company,” “we,” “us,” or “our”). Our Services include offerings associated with Benninghofen House and other current or future properties and experiences we operate (including but not limited to retreats, yoga classes, events, and merchandise).
By using the Services, booking accommodations, registering for retreats/events/classes, purchasing products, or otherwise transacting with us, you agree to these Terms. If you do not agree, do not use the Services.
- Who We Are
The Services are operated by Rennick & Rennick LLC, an Ohio limited liability company, United States.
- Eligibility
You must be at least 18 years old to book accommodations, register for retreats/events, or purchase products through the Services. By using the Services, you represent you have legal capacity to enter into these Terms.
- Our Services
We may offer, at various times:
Accommodations (short-term stays, lodging, and related hospitality services)
Retreats (including wellness, yoga, creative, or themed retreats)
Yoga classes (drop-in classes, packs, private sessions, or related offerings)
Events & weddings (including venue use and related packages)
Products & merchandise (including physical goods, gift cards, and possibly made-to-order/print-on-demand items)
We may change, suspend, or discontinue any part of the Services at any time.
- Bookings, Registration, and Confirmation
4.1 Booking/Registration Confirmation. A booking or registration is not confirmed until:
(1) we accept it, and (2) any required payment is successfully processed, and (3) you receive written confirmation (email or on-screen confirmation).
4.2 Accuracy. You agree to provide current, accurate information (name, contact info, payment details, attendee names, etc.). You are responsible for reviewing your confirmation details.
4.3 Right to Refuse. We may refuse, cancel, or terminate a booking/registration where permitted by law, including for suspected fraud, policy violations, safety concerns, or inability to meet requirements (e.g., occupancy limits).
- House Rules, Property Policies, and Guest Conduct (Accommodations & On-Site Use)
5.1 House Rules & Policies. Stays and on-site participation are subject to any posted or provided House Rules, safety guidance, parking instructions, quiet hours, and use restrictions. House Rules are incorporated into these Terms by reference.
5.2 Occupancy & Visitors. You must comply with stated occupancy limits. Unauthorized guests, parties, events, or commercial use may result in cancellation without refund and/or additional charges.
5.3 Respect for Property & Neighbors. You agree not to damage the property, remove items, smoke where prohibited, create excessive noise, or engage in illegal or unsafe conduct.
5.4 Historic Property Reality Clause. Some spaces may have steep stairs, uneven floors, older fixtures, and other features common to historic buildings. You agree to use the premises with appropriate caution.
- Retreats, Yoga, and Activity Risks
6.1 Assumption of Risk. Participation in activities (including yoga, movement, workshops, use of stairs, outdoor areas, water features, fire features, cooking experiences, and similar) involves inherent risks. You voluntarily assume those risks, including potential personal injury, illness, allergic reactions, or property loss, except to the extent caused by our gross negligence or willful misconduct.
6.2 Not Medical Advice. Wellness-related content is for general informational purposes and is not medical advice. You are responsible for consulting qualified professionals for medical guidance and for knowing your own limitations.
6.3 Separate Waivers. Certain retreats/events/classes may require signing a separate waiver/release. If required, it will be presented during registration or check-in and will be incorporated into your agreement with us.
- Payments, Deposits, Holds, and Taxes
7.1 Payment Processing. We may use third-party processors (e.g., Stripe). By paying, you agree to the processor’s terms and authorize charges to your payment method.
7.2 Deposits & Incidentals. We may require deposits, security holds, or incidental authorizations. You authorize us to charge for damages, missing items, excessive cleaning, policy violations, unauthorized guests, or other costs attributable to your booking or participation, to the extent permitted by law.
7.3 Taxes. Prices may exclude applicable taxes unless stated otherwise. You are responsible for applicable taxes.
- Cancellations, Changes, Refunds, and Credits
Your cancellation/change/refund rights are governed by the Cancellation & Refund Policy attached as Section 17 below (and any category-specific terms presented at checkout/registration).
Order of Precedence: If there is a conflict, the following controls in this order:
Terms shown at checkout/registration for your specific transaction (if any)
The Cancellation & Refund Policy in Section 17
These Terms
- Products, Merchandise, and Gift Cards
9.1 Product Terms. Product descriptions are provided for convenience. Availability, materials, and packaging may change.
9.2 Shipping & Delivery. Delivery timelines are estimates. Risk of loss transfers upon delivery as shown by the carrier.
9.3 Returns. Returns and refunds are governed by the policy shown at checkout and/or Section 17. Some items may be final sale (e.g., custom or made-to-order goods).
- Promotions, Discounts, and Gift Credits
Promotions may have additional terms (expiration dates, usage limits, exclusions). We may modify or end promotions at any time. Credits generally have no cash value and may be non-transferable unless we explicitly state otherwise.
- Website Use, Accounts, and Acceptable Use
You agree not to:
interfere with the Services (hacking, scraping, probing, malware, denial-of-service)
attempt unauthorized access to systems or data
use the Services for unlawful, fraudulent, abusive, or harassing purposes
reverse engineer or misuse the Services
We may suspend or terminate access for violations.
- Intellectual Property
All site content (text, photos, branding, logos, design elements, and software) is owned by us or licensed to us and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without written permission, except for normal web sharing of public pages without modification.
- User Content (Reviews, Messages, Photos)
If you submit content (reviews, testimonials, messages, photos), you grant us a non-exclusive, worldwide, royalty-free license to use it to operate and promote the Services, subject to applicable privacy laws. You represent you have the rights to submit it and that it does not violate third-party rights.
- Third-Party Services and Links
We may link to or integrate with third parties (payment processors, booking platforms, maps, email providers, social media). We do not control those services and are not responsible for their content or practices. Your use is subject to their terms.
- Disclaimers
THE SERVICES, PROPERTIES, CONTENT, AND ALL OFFERINGS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted access, error-free operation, or that content will always be complete or current.
- Limitation of Liability; Indemnification
16.1 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR ANY BOOKING, EVENT, OR PURCHASE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF:
(A) THE AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE 3 MONTHS BEFORE THE EVENT, OR
(B) $100.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
16.2 Indemnification. You agree to indemnify and hold harmless the Company and its owners, employees, contractors, and affiliates from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your violation of these Terms, or your violation of any law or third-party rights.
- Cancellation & Refund Policy (Incorporated into These Terms)
We understand plans change. This Cancellation & Refund Policy explains how cancellations, changes, credits, and refunds work for accommodations, retreats, yoga classes, and events hosted by Rennick & Rennick LLC (Benninghofen House and related properties/offerings). By booking, registering, or purchasing, you agree to the terms below.
17.1 General Notes (Applies to All Categories)
How to cancel/modify: Contact us as soon as possible using the contact information on our website.
Refund timing: Approved refunds are processed to the original payment method within 7–10 business days. Processing times may vary depending on your bank/card issuer.
Fees & non-refundable charges: Administrative fees (if any) are non-refundable. Transaction fees charged by payment processors may not be recoverable in some cases.
No-shows: If you do not arrive or do not attend as scheduled, it is treated as a cancellation and the applicable refund policy applies.
17.2 Accommodations (Short-Term Stays)
Full Refund (5+ days before check-in)
Cancel at least 5 days before check-in to receive a full refund.
Partial Refund (within 5 days of check-in)
If you cancel within 5 days of check-in, after check-in, or during your stay:
You will be charged for one (1) additional night, and
You will receive a 50% refund of all remaining unused nights (the “unspent nights”).
Definitions:
Check-in time/date is the time/date shown in your booking confirmation.
Unspent nights are the nights remaining after the effective cancellation date (the date we confirm your cancellation, or your departure date—whichever is earlier).
17.3 Retreats
More than 30 days before the retreat start date: Full refund minus a $100 administrative fee
14 to 30 days before the retreat start date: 50% refund
Less than 14 days before the retreat start date: No refund, but we may offer a credit toward a future retreat (subject to availability and at our discretion).
Credit notes (if granted):
Credits are typically applied to a future retreat of equal or greater value.
Credits are non-transferable unless we explicitly agree otherwise in writing.
17.4 Yoga Classes
Drop-in Classes
Cancel at least 2 hours before class start time to receive full credit.
Class Packs
Non-refundable, but credits never expire.
17.5 Events & Weddings
Event and wedding cancellations are handled case-by-case due to the complexity of scheduling, staffing, and vendor coordination.
Deposits are generally non-refundable.
Deposits may be applied to a rescheduled date, subject to availability and our written confirmation.
Depending on timing and vendor commitments, additional amounts paid may be partially refundable, converted to credit, or forfeited.
Please contact us as soon as possible so we can review your situation and propose options.
17.6 Force Majeure (Circumstances Beyond Our Control)
If circumstances outside our control materially affect the ability to provide the booked service (e.g., natural disasters, utility outages, government orders, emergency property damage, or other events making the property unusable or the event impracticable), we will work with you in good faith to provide one or more of the following, as appropriate:
Rescheduling, and/or
Credit, and/or
Refund, in whole or in part.
The specific remedy depends on the nature of the event, timing, and any non-recoverable costs already incurred.
- Governing Law; Venue
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Services will be brought in the state or federal courts located in Ohio, and you consent to personal jurisdiction and venue there.
- Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date indicates the most recent revision. Continued use after changes means you accept the updated Terms.
- Contact
Questions about these Terms:
Email: support@benninghofenhouse.com (or your preferred address)
Company: Rennick & Rennick LLC
Mailing Address: 807 Dayton St, Hamilton, OH 45011
Last updated: February 24, 2026